Return/Refund Policy
At Urban Bread Co., we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer the following return and refund options:
1. Returns
- Due to the perishable nature of our products, all sales are final and non-returnable.
2. Refunds
- If there is an issue with the quality of the product (e.g., wrong item, damaged goods), please contact us within 24 hours of receiving your order at info@urbanbreadco.com. Include a photo and description of the issue.
- We will review your claim and, if applicable, provide a replacement or a refund.
3. Non-Refundable Items
- We do not offer refunds for items that were purchased by mistake, due to a change of mind, or for reasons unrelated to the quality of the product.
4. Customer Satisfaction
- We take pride in ensuring that our products meet the highest quality standards. If you have any feedback or concerns, please reach out to us, and we will do our best to resolve the issue.